Frequently Asked Questions

1I want to buy a jacket how can I make the payment?
You can make the payment through PayPal or Credit Card. We use SSL secured Check out so you can make the payment without any worries.
2Do you offer international deliveries?
California Jackets offer absolutely free worldwide shipping services to facilitate the international customers.
3I want to buy a Jacket, I am not sure which size would fit me?
You can go through our size chart to know your size. Still if you have any problems regarding the size, no worries. You can leave us a message at info@californiajackets.com and our customer support agent will assist you.
4Can I cancel my order after its confirmation?
If you want to cancel any order after successfully confirming it on our e-store, send us an immediate query within the given time and follow the instructions as stated in our Policy Page.
5What should I do if I receive a faulty or damage product?
As soon as you discover a fault, please contact our Customer Care team within 24 hours with: 1. The faulty item's name and number 2. Snaps/ Photos of the Product 3. A description of the fault that you are looking at Once your case is verified, and confirmed by our respective department, we will send you a replacement as quickly as we can.
6Will I get the product exactly as shown on your website?
You do not have to worry about it, if in any case the delivered item is not exactly as it shows in picture, you will get your full refund, or exchange
7How to contact Customer Support Agent at California Jackets?
We have a dedicated team of Customer Support Agents available 24/7 to deal with your queries. You can leave us a message anytime at our official email address info@californiajackets.com
8Do You Provide Return or exchange?
If our customers are unsatisfied with the products they purchased. We offer them a return or exchange service. They must have to go through our return and exchange policies to clear the doubts before claiming.